Frequently Asked Questions (FAQ)

• How do I apply for an account transfer?

  During the enrollment procedures, you will be asked to register a bank account through the Online Account Transfer Acceptance Service. If you wish to register an account after enrollment, or if you wish to change from your current account, please contact us by e-mail at the contact information below.
• I don't know which account I registered. I forgot it.

  Please contact us at the address below. Only some information will be provided.
• Will I be notified of the account transfer date?

  You will be notified on this page and on the TWINS bulletin board to which students have access. Please note that all notifications are sent to all students and not to individual students.
• How can I confirm that my tuition fees have been paid by account transfer?

  The university will be notified of the transfer result a few days after the transfer date. The quickest and most reliable way to confirm is by checking the passbook of your registered account. The description may differ depending on the financial institution, but please check the amount and the description of "ツクバダイ" etc.
• Can I make a one-year lump-sum payment of tuition fees by account transfer?

  When you register for a bank account, there is an option to set up one-time payment for the year. If you wish to change to the one-time annual payment or stop the one-time annual payment after registering an account, please contact us at the contact information below.
• The same amount is debited twice for the May or June account transfer.

  If you have requested a one-year lump-sum payment when registering for an account, you will be charged tuition for the entire year. Due to the fact that the university manages tuition fees on a semi-annual basis, the amount will be deducted in two installments even if you have registered for a lump-sum payment for the entire year. If you wish to switch to semi-annual billing, please contact us at the address below.
• What should I do if I cannot make a direct debit due to insufficient balance in my account?

  For those who were unable to withdraw from their accounts due to insufficient balance in the first account transfers (May and November) of each term, we will automatically bill them again in the second account transfers (June and December), so please check the transfer date and be ready by the previous business day. For those who still have an insufficient balance on the second installment, a payment slip with a reminder will be sent to you, so please make your payment at a financial institution as soon as possible.
  　For those who are partially exempted or not exempted, a payment slip with a reminder letter will be sent to you if you fail to pay by account transfer in July. There will be no re-transfer.
• Why didn't I apply my July and January account transfers even though I was registered for an account as an exemption applicant?

  For those who applied for exemption and were approved for deferment, we will provide payment slips even if they were registered for an account. If the deferment is approved, the payment due date will be the last day of August and the last day of February for each term. Since account transfers are made approximately one month prior to the payment due date, the deferment will lose its meaning if the account transfers are made. The payment slip will be handed to you from each support office along with the notification of the exemption result, so please check it carefully.
• I am considering taking a leave of absence, will my tuition be deducted?

  If permission for a leave of absence is received by the payment deadline for each term (May 31 and November 30), tuition for the period of absence can be reduced. If permission is granted after the payment deadline, tuition will not be reduced. If tuition has already been paid and the tuition is reduced, a refund will be made. Please consult with the support office in charge for details on the leave of absence procedure, such as when you need to submit the application for leave of absence.
• I am thinking of withdrawing from the school. Will my tuition be deducted?

  You are required to pay the tuition for the term in which you belong to the school. If you withdraw from the school during the first term, the tuition for the second term may be reduced. For details, please contact the support office in charge.
• I need a receipt for tuition and other school fees. What should I do?

  A certificate of receipt can be issued. Please download the application form from this page, fill it out, and submit it via e-mail to the Cashier Section, Division of Financial Management. The certificate of receipt will be issued in PDF format and sent to the e-mail address provided in the application form. Please note that it may take up to one week to 10 days to issue the certificate.